Outdoor Digs respects your privacy and is committed to protecting the information you provide when using our website or communicating with our team. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
1. Information We Collect
We may collect information you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Property address
- Information about your landscaping or property service needs
- Project details
- Any other information you choose to provide through our website forms or communications
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
Outdoor Digs may use information collected through the website to:
- Respond to inquiries and requests
- Provide estimates and information about our services
- Schedule consultations, site visits, and services
- Communicate with customers regarding active projects or services
- Provide customer support
- Send relevant SMS or email communications when you have provided the appropriate consent
- Improve our website, services, and customer experience
- Maintain business and communication records
- Comply with applicable legal and regulatory requirements
3. SMS Communications
If you provide your mobile number and expressly opt in to receive SMS communications from Outdoor Digs, your phone number may be used to send messages related to your inquiry, requested services, scheduling, projects, and other relevant business communications.
Message frequency varies. Message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.
SMS consent is not a condition of purchasing goods or services.
Outdoor Digs does not sell or share your mobile phone number with third parties for their own marketing purposes.
4. Cookies and Analytics
Our website may use cookies, analytics tools, pixels, and similar technologies to understand how visitors use our website, improve website performance, measure marketing activity, and provide a better user experience.
You may be able to control or disable certain cookies through your browser settings. Some website functionality may be affected if cookies are disabled.
5. How We Share Information
Outdoor Digs may share information with trusted service providers that help us operate our business, website, communications, scheduling, marketing, customer relationship management, and other business functions.
These service providers may only use information as necessary to provide services to Outdoor Digs.We may also disclose information when required by law, legal process, or governmental request, or when necessary to protect the rights, safety, and property of Outdoor Digs, our customers, or others.
6. Data Security
Outdoor Digs takes reasonable administrative, technical, and organizational measures to protect information submitted through our website. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. Third-Party Websites
Our website may contain links to third-party websites or services. Outdoor Digs is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
8. Children's Privacy
Our website and services are not directed toward children under the age of 13. Outdoor Digs does not knowingly collect personal information from children under 13.
9. Your Choices
Depending on applicable law, you may have rights regarding the personal information we maintain about you, including requesting access, correction, or deletion of certain information.
You may also opt out of marketing communications at any time by following the unsubscribe instructions included in an email or replying STOP to an SMS message.
To submit a privacy-related request, contact Outdoor Digs using the information below.
10. Changes to This Privacy Policy
Outdoor Digs may update this Privacy Policy periodically to reflect changes in our business, technology, services, or applicable laws. Updates will be posted on this page with a revised effective date.
11. Contact Us
For questions about this Privacy Policy or how Outdoor Digs handles your information, please reach out to us at office@outdoordigs.com.